Cancellation Policy

CANCELLATION POLICY

If for any reason you wish to cancel an order placed you can contact us through our email address info@rialvarezshopping.com or our phone number: +1 849-270-4921. In case the order has not yet passed in the hands of our transport provider we will proceed to cancel the order and refund the full payment made.

If the order is already processed and in the hands of the transport provider you have the option not to receive the shipment. In that case we will refund the payment made minus the amount of 5% of the total of the order.